Terms and Conditions | Al Basel Cosmetics Trading Company

Terms of return or replacement

The items shall be in their original condition without any damage (such as opening, use or any damage to the outer shell)
Provide the original purchase invoice
Return or replacement of the items within a maximum period of 7 days from the date of purchase
Items of personal and health use cannot be returned or replaced for your safety

Conditions for booking materials - and prepayment

Items are booked through a purchase contract (original purchase invoice) submitted on behalf of the customer after payment of cash amount as an advance payment for approval of the contract
The customer’s signature on the purchase contract (the original invoice) is considered a complete confirmation of the terms and conditions and the details contained in the purchase contract
The purchase contract for the Items that have been booked by this contract cannot be canceled and the advance payments cannot be refunded after a maximum period of 3 days from the date of purchase
A specific date for the delivery of the goods is agreed upon. Al-Basel Company may cancel or amend the delivery date (in case of unexpected circumstances)
Goods must be received in full and in good condition as Al-Basel Company is not responsible for any shortage or damage or any defect after the complete of the delivery process
Goods must be received at the specified delivery date or not later than 30 days from the specified delivery date

In the event of non-compliance with the deadline for delivery or additional period, the purchase contract shall be considered and void. Goods and cash advance cannot be claimed or returned

Conditions of maintenance

Al-Basel Company is not responsible for any damage or malfunction of the parts provided for maintenance during the maintenance process
The parts provided for maintenance must be received within a maximum period of 30 days, as Al-Basel Company is not responsible for these parts after this period
Ensure the safety of the parts and their work well during the receipt, as the company is not responsible for the parts after delivery.